Consumer body raps South East Water

Complaints to South East Water and Southern Water are still high even though nationwide customers appear more satisfied with the service they are getting.

The Consumer Council for Water revealed this week that complaints to water companies in England and Wales dropped last year by nearly 15 per cent.

However both Southern Water and South East Water were among those companies which registered the highest number of complaints for the number of customers they serve (complaints per 10,000 customers).