Reader's letter: Horsham Metrobus is leaving passengers stranded

By Letter by a Reader
Published 6th Oct 2022, 14:38 BST
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From: Robert Stranks, Cedar Drive, Southwater

I am writing this open letter to Metrobus in the hope that airing the issue in your paper might effect some change as regards Metrobus's operations.

Yes, they might be having problems recruiting drivers – and yes, this might affect bus services – but this cannot excuse their woeful lack of communication which continues to leave passengers stranded at Horsham bus station waiting for the 98.

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In this case (which is by no means my first), the 98 should revert to an hourly service at 8.42am on a Friday, but on September 30, through Metrobus's efforts, this was brought forward to 7.17am which left passengers bewildered.

Robert thinks Metrobus might have found the Sussex equivalent of the Bermuda Triangle between Horsham railway and bus stations, which is making 98 buses disappear without leaving a trace (Photo: Google Maps) which swallows 98 buses without leaving a trace.Robert thinks Metrobus might have found the Sussex equivalent of the Bermuda Triangle between Horsham railway and bus stations, which is making 98 buses disappear without leaving a trace (Photo: Google Maps) which swallows 98 buses without leaving a trace.
Robert thinks Metrobus might have found the Sussex equivalent of the Bermuda Triangle between Horsham railway and bus stations, which is making 98 buses disappear without leaving a trace (Photo: Google Maps) which swallows 98 buses without leaving a trace.

Even on the most windswept platforms in the most far-flung reaches of the British Isles, when a train is cancelled there is an announcement to this effect. It doesn't bring the trains back, but at least passengers are kept informed.